Frequently Asked Questions
Find answers to common questions about our curated home collection
Are your products authentic?
Yes, HORNE only sells 100% authentic products sourced directly from the original manufacturers and designers.
Do you offer trade discounts for interior designers?
Absolutely. We offer an exclusive trade program for industry professionals. Please contact our support team to apply.
What happens if an item arrives damaged?
Please inspect your order upon delivery. If an item is damaged, notify us within 48 hours with photos of the packaging and product.
Can I cancel my order?
Orders can be cancelled within 24 hours of placement, provided they have not yet entered the shipping process.
Do you ship internationally?
We currently ship to the United States and Canada. For other international inquiries, please contact us for a custom freight quote.
Are the colors on the website accurate?
While we strive for accuracy, colors may vary slightly due to monitor settings and the natural materials used in our furniture.